Terms for this offer from Charlotte Tilbury
Offer details valid from Tuesday, 8 December 2020
TERMS AND CONDITIONS – CHARLOTTE TILBURY’S ‘REFER A FRIEND’ PROMOTION
(THE “PROMOTION”)
1. The Promoter
Charlotte Tilbury Beauty Limited, a company registered in England and Wales with company number 08037372, whose office is at 50 Brook Green, Hammersmith, London, England, W6 7BJ, (the “Promoter” or “We”). Contact email: customercare@charlottetilbury.com.
The Promoter will use the services of Mention Me Ltd, a company registered in England & Wales, with company number 08382730, whose office is at 20-22 Wenlock Road, London, N1 7GU to deliver the Refer a Friend platform to customers. Their terms & conditions can be found at https://mention-me.com/help/tnc_f/site.
2. The Promotion
Have the chance for you (“Referrer”) and a friend who makes their first online purchase on www.charlottetilbury.com (“Friend”) to benefit from the Refer a Friend offer advertised on www.charlottetilbury.com at the time of the referral (“Offer”) by way of a promotional code (“Promo Code”).
3. Qualifying Conditions
To participate in the Refer A Friend Promotion, simply enter your name and email address in the “Refer a Friend” offer box and click “Continue”. You will then have the opportunity to share a Promo Code with a friend via email, Facebook, SMS or via a Link. The Promo Code can be shared for 3 months from the date of acceptance by the Referrer.
Promo Codes will be cumulative, so if multiple qualifying referrals are made, multiple Promo Codes will be delivered to the Referrer, subject to the following limit: a Referrer may not redeem more than (i) 1 Promo Code within any 24 hours period; (ii) 3 within 1 month; or (iii) GBP 540 of Promo Code value within the last 12 months.
In order for the Friend to qualify for the Promo Code and receive the Refer a Friend Promotion that person must:
- be a new customer (e.g. they cannot have an existing http://charlottetilbury.com account under an alternate email address);
- open the message or link sent to them by the Referrer to obtain the Promo Code;
- make a purchase on the Website for any products available on the Charlotte Tilbury website excluding (i) any bundle products/gifts or (ii) any products that are already discounted (“Qualifying Products”); and
- meet the minimum spend as specified in the Offer advertised on www.charlottetilbury.com at the time (“Qualifying Amount”) on the Qualifying Products before the Promo Code expires (within 14 days of receipt).
Once the Friend has spent the Qualifying Amount, the Referrer will receive their own Promo Code by email for the Refer A Friend Promotion. In order for the Referrer to use the Promo Code they must also redeem the Promo Code before it expires (within 90 days of receipt).
Referrers will be provided with a unique and personal sharing dashboard page to view their referrals and any offers to which they are entitled.
4. Eligibility
You must be aged 18 or over to enter the Promotion.
The Promotion is open to residents of: the United Kingdom, USA, Australia, Canada and Europe.
There is no requirement for the Referrer to be an existing Charlotte Tilbury customer.
- employees of the Promoter and its associated companies or group companies;
- anyone professionally associated with the Promotion, including employees of Charlotte Tilbury stockists and retailers in the Participating Countries.
In entering the Promotion, participants confirm that they are eligible to do so. The Promoter may require entrants to provide proof of such eligibility. By entering the Promotion, all participants warrant that all information submitted by them is true and accurate.
5. Further Referral Terms
The Refer A Friend Promotion is not valid in conjunction with (i) other offers or promo codes (ii) bundle products/gifts that already have a discount applied (iii) products that are already discounted or on offer. Referring customers may only earn one Promo Code per referred person. In the event a Friend returns a purchased item and their order value decreases below the Qualifying Amount, the Promo Code awarded to the Referrer will become invalid, provided that the Friend has not already used it. The Friend’s reward cannot be claimed by the same person making the referral.
Any misuse of this offer, as determined by us in our sole discretion, may result in the invalidation of the Referrer’s Promo Code and the Friend’s Promo Code, as well as both parties being disqualified from participating in this or future promotions.
Promo Codes cannot be applied to previous purchases, and are not redeemable for cash. This Refer A Friend Promotion is subject to modification or termination at any time without notice in our sole discretion.
Bulk email distribution, distribution to strangers, or any other promotion of a personal link in a manner that would constitute or appear to constitute unsolicited commercial email or "spam" in Promoter’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer's account and deactivation of the personal link.
By entering, all participants will be deemed to have read, accepted and be bound by these terms and conditions, any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.
The Promoter will not accept responsibility for entries that are incomplete or lost, regardless of cause.
The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights.
6. Limitation of Liability
The Promoter is not responsible for any damage or loss suffered by any entrant where such damage or loss was not at the time the entry into the Promotion was made a reasonably foreseeable consequence of a breach of these terms and conditions or if the Promotion does not run as planned.
The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.
Nothing in these terms and conditions shall operate to exclude the Promoter’s liability:
- for death or personal injury as a result of its negligence;
- for fraud; or
- further than is permitted by law.
7. Data Protection and Publicity
By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the following purposes which are in the Promoter’s legitimate interests under data protection laws:
- to enable it to administer entrants’ entry including deciding whether it accords with these terms and conditions;
- to notify entrants if they are the winning entrant (if applicable);
- to share with organisations or agents assisting with the conduct of the Promotion and fulfilment of any offer;
- to announce the winner of the Promotion in any media or press and to respond to others’ enquiries as to who the winner is (if applicable); or
- for any other reasonable and related promotional purposes.
For the purposes of the Promotion, the Promotor will only disclose entrants’ personal data to those of its group companies and third party service providers who need it for the purposes listed above.
You also acknowledge that as a condition of entry to the Promotion, you have subscribed to the Promoter’s mailing list and have agreed to the terms of the Promoter’s Privacy Policy in respect of that mailing list. For further information about how the Promoter uses personal data and the rights available under data protection laws, please read the Promoter’s privacy policy at: http://www.charlottetilbury.com/uk/help/security-privacy. You can unsubscribe at any time by contacting us at customercare@charlottetilbury.com.
The winners agree to participate in all reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize (if any) and their redemption, free of charge, and they consent to the Promoter using their name and image in promotional material including on social media.
8. General
The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice. The Promoter reserves the right to cancel or amend these terms and conditions at any time without prior notice.
By entering the Promotion, the entrant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The entrant hereby waives and releases the Promotor and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.
Where the Promotion is hosted by a social networking site, the Promotion is in no way sponsored, endorsed, administered by or associated with that social networking site.
The Promotor shall be entitled to assign the benefit of these terms either in whole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.
These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.
Full terms and conditions valid from Friday, 7 August 2020, v.1.3 (English (UK))
1. These Terms and Conditions
1.1. Mention Me Limited are registered in England and Wales under company number 08382730 with a registered office at 20-22 Wenlock Road, London, N1 7GU ("we", "our" or "Mention Me"). Mention Me’s UK VAT number is 177039686. Should you have any questions on these terms please get in contact with us at support@mention-me.com.
1.2. Mention Me provides the technology, support and administration services (the "Services") to enable merchants (the "Merchant") to run programmes (each a "Programme") through which they can offer their customers or clients rewards ("Rewards"). These Programmes may include the following services:
1.2.1. refer-a-friend services where customers or clients are offered Rewards in exchange for those customers or clients ("Referrers") referring their friends ("Referred Friends") to the Merchant’s products or services (the "Merchant Goods or Services"); and
1.2.2. such other services where customers or clients are offered Rewards or the option to provide feedback to Merchants.
1.3. These terms apply to individuals who are accessing or using a Programme as a Referrer, a Referred Friend and/or otherwise a customer and the use of "User" or "you" shall be a reference to any of these terms as the context permits.
1.4. By participating in a Programme and using the Services, Users agree to these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you should not participate in the Programme in any manner. Users may not participate in the Programme where doing so would be prohibited by any applicable law or regulations.
1.5. We reserve the right to modify or amend at any time these Terms and Conditions. Any amendments or new terms and conditions will be available on our website and/or via the landing page of the website where the relevant Programme is being offered. The Terms and Conditions that apply to you shall be the Terms and Conditions published at the time you participate in the relevant Programme.
2. The Programme
2.1. The Programme, and your participation in it, is also subject to the Programme Terms and Conditions which are made available on the webpage where the relevant Programme is being offered.
2.2. You acknowledge and agree that the Programme is being offered and made available by the relevant Merchant. Mention Me’s role and responsibility is limited to providing technology, administration and support services to the Merchant in connection with the Programme.
2.3. By agreeing to these Terms and Conditions and participating in a Programme you confirm that:
2.3.1. You are at least the minimum age permitted by applicable law to enter into these Terms and Conditions;
2.3.2. all of the information you have or will provide to Mention Me during your receipt of the Services is true and accurate, to the best of your knowledge; and
2.3.3. You are responsible for configuring and maintaining your hardware, software and network connection to enable you to access any Mention Me Platform (as defined below).
2.4 You agree that you will not, whilst using the Mention Me Services or accessing the Mention Me Platform:
2.4.1. use the Services for any illegal or immoral purposes, or for any purpose other than your participation in a Programme;
2.4.2. use the Services in any way that interrupts, damages or impairs them, or otherwise renders the Services less efficient;
2.4.3. impersonate any other person (living or dead), misrepresent your connection with a person or entity, or provide false or otherwise misleading information; and
2.4.4. access or attempt to access the accounts of other users or to penetrate or attempt to penetrate the security measures of the Mention Me Platform.
2.5. When you send a communication to a Referred Friend, you confirm that:
2.5.1. any such Referred Friend is personally known to you;
2.5.2. You have, where reasonably practical, obtained the consent of the Referred Friend before contacting them;
2.5.3. You understand that you are the sender of all communications under the Services, and you should comply with all applicable laws in relation to the sending of electronic communications; and
2.5.4. You will not enter or otherwise use information of any third party or Referred Friend in order to use the Services for any bulk email distribution, distribution to strangers, or any other promotion of a personal link in a manner that would constitute or appear to constitute (in Mention Me’s sole discretion) unsolicited commercial email or "spam".
2.6. For a User to qualify for a Reward, a Referred Friend must:
2.6.1. not be a current customer and have never been a customer of the Merchant under any email address or alias;
2.6.2. have purchased goods or services from the Merchant having accessed the Programme; and
2.6.3. comply with any other criteria notified to it.
2.7. If we reasonably believe that you have breached any of these Terms and Conditions, we reserve the right to immediately suspend or terminate your use of the Services without notifying you, and without further liability to you, including without any liability in respect of you no longer being able to participate in or benefit from any Programme.
2.8. We will not charge you a fee for receiving the Services. We may receive a payment from the relevant Merchant for your participation in the Programme.
3. Our Obligations to you
3.1. Our obligations to you under these Terms and Conditions are limited to Mention Me using commercially reasonable endeavours to provide the Services to you in respect of your selected Programme.
3.2. All Programmes are independently operated by Merchants under separate Merchant Terms and Conditions. To benefit from any Programme, you must enter into an independent agreement between you and the relevant Merchant, which Mention Me will not be a party to and under which we will have no rights or obligations.
3.3. Whilst we take reasonable steps to ensure Merchants operate responsibly and in compliance with applicable laws, Mention Me has no control over the operation of any Programme, and will not be liable for:
3.3.1. the performance of any Merchant under any Merchant Terms and Conditions;
3.3.2. the variation, suspension or cancellation of any Programme;
3.3.3. the offer, redemption or fulfilment of any Reward to you or any Referred Friend under any Programme; or
3.3.4. the supply of any Merchant Goods or Services to you or any Referred Friend by a Merchant under or in relation to a Programme.
3.4. We reserve the right to suspend or terminate the provision of some or all Services to the Merchant in respect of any Programme (whether generally or in respect of a specific User) at any time upon receipt of a request to do so by the Merchant or if we reasonably consider that such suspension of the services is necessary in the interests of Mention Me, the Merchant or any User.
3.5. Please be aware that internet transmissions are never completely private or secure and that any message or information you send using any Mention Me Platform may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
3.6. Users will be provided with a unique and personal Mention Me "sharing dashboard" page or account to view their referrals and any Rewards to which they are entitled.
4. Data Protection
4.1. You agree that Mention Me (in its capacity as data processor for the Merchant) may receive and use your personal data (including, without limitation, your name, telephone number, email address and postal address) in connection with and for the purposes of administering the Programme (the "Personal Data").
4.2. All Personal Data held by Mention Me is dealt with strictly in accordance with our Privacy Policy, a copy of which can be viewed here.
4.3. We do not knowingly process personal data from children. If you are a child do not use or provide any information about yourself including without limitation your name, address, email address or screen name or user name you may use. If we learn that we have collected or received personal data from a child without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child, please contact us at the email address above.
5. Web pages hosted by Mention Me
5.1. Certain of the web pages you visit or IT infrastructure you use in connection with the Programme may be hosted or operated by Mention Me (the "Mention Me Platform"). We do not guarantee that the Mention Me Platform will be secure or free from bugs or viruses.
5.2. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
5.3. You must not misuse the Mention Me Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
5.4. Web pages we operate, including the Mention Me Platform, may contain links to other independent web pages which are not operated by Mention Me, including those operated by Merchants. Such independent sites are not under Mention Me’s control, and we are not liable for, and give no warranty or guarantee of any sort, that we have checked, screened or approved their content or their privacy policies in any way.
5.5. You will need to make your own independent judgement about whether to use any such third party sites, including whether to buy any products or services offered by them.
6. Intellectual Property Rights
6.1. The Services, the Mention Me Platform, and all information and materials contained on or in them, and all intellectual property rights which are expressed or embodied in any of them are the property of Mention Me or our licensors, and nothing in these Terms and Conditions is intended to transfer any rights in any of them.
6.2. You agree that any comments, communications, ideas or other materials or information ("Customer Suggestions") that you may provide to us through or in relation to the Services and the website is provided on a non-confidential basis. Furthermore, you agree that any Customer Suggestions you provide will be deemed to be our property once supplied to us and you assign all and any intellectual property rights that may exist in the Customer Suggestions to us. We will be under no restriction in relation to the Customer Suggestions and may use it as we see fit.
7. Our liability
7.1. No part of these Terms and Conditions are intended to exclude or limit in any way our liability to you where it would be unlawful to do so. This includes our liability for:
7.1.1. death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; or
7.1.2. fraud or fraudulent misrepresentation.
7.2. We will not be liable to you for any financial or economic loss or for any consequential or indirect loss such as loss to reputation, lost bargain, lost profit, loss of anticipated savings or lost opportunity arising as a result of or in connection with your participation in the Programme (whether suffered or incurred as a result of our negligence or otherwise).
7.3. For the avoidance of doubt, the liability excluded under clause 7 includes any loss arising from your dealings with any Merchant or arising from the Merchant Goods or Services and we shall have no liability to you whatsoever for any act or omission of the Merchant in connection with the Merchant Goods or Services or any of the matters set out in clause 3.3 above.
7.4. No part of these Terms and Conditions are intended to affect your legal rights.
8. General
8.1. No term of these Terms and Conditions will be enforceable by virtue of the Contract (Rights of Third Parties) Act 1999 by any person that is not a party to it.
8.2. We may assign or sub-contract any of our rights or obligations under these Terms and Conditions.
8.3. If any provision of these Terms and Conditions is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from these Terms and Conditions and rendered ineffective as far as possible without modifying the remaining provisions of these Terms and Conditions and shall not in any way affect any other circumstances of or the validity or enforcement of these Terms and Conditions.
8.4. The agreement between you and Mention Me under these Terms and Conditions is personal to you and may not be transferred by you to any third party.
8.5. These Terms and Conditions shall be governed by English law and you agree that any dispute (contractual or non-contractual) arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of England.